FAQs

You are welcome to apply for more than one role at once – each of your applications will be considered separately. If you are applying for a sales associate role, apply for the position you think most suits your skills and areas of expertise. When considering your application for any role, we would encourage you to look at the skills and experience detailed in the advert and tailor your CV and application form (where appropriate) to help your application stand out for that role.

Our careers website details all of the roles we currently have open. If you can’t find the role on our careers site, this means either the role has been filled or we have closed the advert due to the volume of applications received or because interviews are taking place. Please be aware, we often do not state the closing date for applications, as this is dependent on the number of applications received.

As a concession team member, please follow our standard recruitment process and apply for the role via our careers website.

Team members who work for our concession brands are not employed by Selfridges so we do not process applications or recruit on behalf of these brands. If you are interested in opportunities where you would be directly employed by Selfridges, you can discover our latest vacancies on our careers website.

We can provide feedback on your interview or assessment if you feel it would help you in the future. Get in touch with your recruitment contact at Selfridges and we will be more than happy to provide it.

Your interview or assessment will depend on the position you have applied for.
For sales associate roles, we run assessment centres in each of our stores on a regular basis. This is our opportunity for us to get an understanding of your background and your interest in working for Selfridges.
Other roles in our stores and head office will generally involve more than one interview. If you are invited for an interview, you will receive further details with more information.

 

 

We encourage our team members to consider opportunities across all of our stores and head offices. Internal transfers are a great way to develop your career at Selfridges, such as when new areas of the business (particularly in store) are launched. All vacancies are advertised on our internal notice boards and on our intranet. Transfers are subject to application, line manager support and the service and eligibility requirements that can be found in our internal recruitment policy on joining the business.

We support and encourage career development from our retail teams into our head offices. For instance, many of our retail team members have developed into roles in our Buying & Merchandising teams within our head offices. All vacancies are advertised on our internal notice boards and on our intranet. Applications are subject to line manager support and the service and eligibility requirements that can be found in our internal recruitment policy on joining the business.

 

The Selfridges discount is one of the most attractive and popular benefits we offer. Team members receive a generous discount across the majority of our products, including beauty, fashion and home brands.

At Selfridges we reward our team members through a wide range of benefits. As well as our team member discount, just some of our other benefits include:
- 22-27 days annual leave, plus bank holidays (subject to role and store operational requirements)
- Bonus potential for retail management and head office team members, based on company and personal performance
- Competitive commission offered in most in-store departments
- Auto enrolment in our pension scheme
- Interest-free season ticket loans for travel
- Discounted gym memberships
- Cycle to work schemes
- Childcare vouchers
- Eye care vouchers
- Private healthcare offers for a range of management positions
- Extensive range of discounts and special offers for local services and eateries
We also offer rewards and recognition with schemes such as our Extraordinary People Club for team members delivering a winning combination of sales, service and customer engagement as well as our long service awards for dedicated team members and our Refer a Friend scheme.

We aim to get back to you as soon as possible after an assessment or interview. This may be by phone, email or by post. If our feedback is delayed for any reason we will let you know and will advise when you will hear back from us. You can also check the status of your application at any time by logging into your account under the Vacancies tab on our careers website.

First of all, congratulations! We’re excited for you to join the team at Selfridges. After an offer has been made, we aim to send out our offer pack by post within 48 hours, depending on eligibility checks. Please bear in mind that this may take a few days to reach you, especially if it was sent before a weekend or bank holiday. We will confirm your induction details by phone once you have approved your start date with us. If you have any queries regarding your offer, the recruitment team member you have been dealing with will be able to help you.

If the date you’re able to start your role has changed, please get in touch with the Selfridges recruitment team member you have been dealing with to let them know. They will then be able to confirm your new start date and make any necessary changes to your induction.

As a new member of the Selfridges team, on your first day you will be introduced to the world of Selfridges with our Big Yellow Welcome induction day. You will be joined on your induction with fellow new starters from across the business. Details of your Big Yellow Welcome induction are included in your offer pack. Your line manager and colleagues will introduce you to your role and the teams you will be working with in your first few weeks in the business, as well as providing ongoing training and support.

 

Danielle
Selfridges, The Bullring
Birmingham